CTA Member Support
Technical Issues
If you have technical problems accessing or viewing any course or content, please let us know. We want your online learning experience to exceed your expectations. Please contact us using any of the following methods:


If you have feedback about the content of any other technical question, please contact us at virtualpass@cta.org


Available Monday – Friday, 8:00 a.m. – 6 p.m. Eastern.

Click the chat bubble in the lower right to start a chat with a Freestone agent or call 866-702-3278.