CTA Member Support
Technical Issues
If you have technical problems accessing or viewing any course or content, please let us know. We want your online learning experience to exceed your expectations. Please contact us using any of the following methods:


If you have feedback about the content of any other technical question, please contact us at virtualpass@cta.org


Available Monday – Friday, 8:00 a.m. – 8 p.m. Eastern.

Phone: 1-866-702-3278

Email: freestonelearnersupport@communitybrands.com

Technical Requirements
To be sure that your system meets the technical requirements click here for our System Check.